Help and Support

How can we help?

We know that life can sometimes bring unexpected challenges such as financial difficulties, bereavement, or illness that can make managing your Finance Agreement feel overwhelming.

Please remember, you’re not alone. We’re here to offer support and guidance to help you through this time. If you need assistance, you can reach out to us whenever you feel ready, and you may also wish to contact independent support organisations for additional help and advice.

Our dedicated support team are available Monday – Friday between the hours of 09:00 – 17:00.

Contact details:
If you’re in arrears already or concerned about upcoming rentals, please call our Collections team on 02476 053 310 or email crdepartment@agcofinance.com

Write to us
Address: AGCO Finance Ltd, PO Box 4525, Abbey Park, Kenilworth CV8 9AX

If you need to report a bereavement to us, please call us on 02476 053 310 or email bereavements@agcofinance.com and a Bereavement Specialist will call you back. We understand this will be a difficult time and we aim to make the process with us as easy as possible for you.

Free independent advice

What can free independent advice do for you?

Take control of your finances with support from an independent free debt advice organisation. They can help with finance agreements, invoice issues, tax returns, budgeting, and much more.

RABI
 
Counselling, Mental Health, Financial Support, Information, Advice & Guidance
 
RABI - the Farmers Charity
 
Samaritans
 
When life is difficult, Samaritans are here – day or night, 365 days a year. 
You can call them for free on 116 123 or visit www.samaritans.org for more ways to speak to a Samaritan.
 
Payplan
 
Debt advice made simple.
 
Get Free Debt Help And Advice | PayPlan
 
Business Debtline
 
Business Debtline gives free debt advice to small businesses and people who are self-employed.
 
Debt advice | Free Debt Advice and Support | Business Debtline
 
Money Helper
 
Free advice on debt, divorce/separation, setting up a new home, care and disability.
 
Free and impartial help with money, backed by the government | MoneyHelper
 
Age UK
 
In the UK, Age UK help millions of people every year, providing support, companionship and advice to the older people who need their help the most.
 
https://www.ageuk.org.uk/
 
Macmillan Cancer Support
 
We're doing whatever it takes to help more people with cancer get the best care the UK has to offer, whoever and wherever they are.
 
Macmillan Cancer Support | The UK's leading cancer care charity
 
GOV.UK
 
See what government support is available for you and your business.
 
Business and self-employed - GOV.UK
 
Insolvency Services
 
If you think your business is, or is about to become, insolvent, you should seek independent professional help. 
 
Companies House gives a basic overview of insolvency proceedings and summarises some of the rules that apply to the process.
The Insolvency Service is a government agency that could also offer support to your company if you're dealing with liquidation and insolvency.
Liquidation and insolvency - GOV.UK and/or The Insolvency Service - GOV.UK